Returns & Exchanges
Return Policy
We accept unworn, unused merchandise purchased from the Brixton website in its original packaging with tags included for a refund of the product. Original shipping charges are non-refundable. You have 30 days from the ship date to return your goods. If your product was received damaged due to shipping or manufacturing, please call or email our team for assistance.
All returns not subject to damage or manufacturer defect are required to incur a return shipping label cost of 6.50$ which will be deducted from total refund once product is received and processed.
Refund Policy
Please allow 5-20 days for your return to process. Returns are credited to the same card or PayPal account used to make your purchase. We’ll send you an email when our team has processed your refund so you know the funds are on the way.
If a return is received after 30 days or does not otherwise meet the requirements of our return policy it will be returned to the return address listed on the package. Brixton monitors returns to identify potential misuse or abuse of our return policies. We reserve the right to refuse service to anyone.
Exchanges
Exchanges are not available for online purchases. If a different size or color is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you'd like.
Gift Returns
Brixton does not offer refunds, exchanges or store credit for items purchased through 3rd party retailers. If you would like to return a gift, it will be required that you provide the original order number for the online purchase. Refunds will be processed back to the original form of payment used for the transaction. Exchanges and store credit are not available for gift returns.
Gift Returns
Brixton does not offer refunds, exchanges or store credit for items purchased through 3rd party retailers. If you would like to return a gift, it will be required that you provide the original order number for the online purchase. Refunds will be processed back to the original form of payment used for the transaction. Exchanges and store credit are not available for gift returns.
Damaged & Defective Item Claims
If you received a damaged or defective item, please contact our team or submit a contact form on our website to initiate a claim. We are not able to accept damaged or defective goods until a claim has been submitted.
Further instructions will be provided after we have received your claim details. Replacements for damaged or defective goods will be provided at the discretion of Brixton.
