Shipping & Processing
Order Processing
If you select ground shipping your order will be processed within 1-3 business days before it is shipped. Orders placed with our expedited shipping option will be shipped the next business day. Orders placed during the weekend or on holidays will be processed the next business day.
Once an order has been submitted, a confirmation email will be sent to the email address provided with your order.
After your order has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided.
Cancel Or Modify Order
To cancel an order, please immediately call our Customer Service department at 514-670-2237 or email us at cainfo@brixton.com. We cannot guarantee that cancellation will be possible.
Once an order has been submitted, its contents cannot be modified. Please be sure to input the correct address, email, payment method, and item selections. We cannot change the colors, styles or sizes of your selections once the order has been confirmed.
Order Fulfillment
If an order cannot be fulfilled, the order will be cancelled within and the payment authorization will be terminated. The customer will be notified of the cancellation at this time. Please note that it may take additional time for the funds to return to your account depending on your bank’s policies.
If one or more items in an order are found to be out of stock, Brixton will proceed with shipping the remaining items and adjust the order subtotal to reflect these changes. The customer will be notified within the shipment email sent out after the order has left our facility. At this time, we are unable to make substitutions for out of stock items.
Shipping Rates
All orders under $125 are charged a flat rate shipping fee starting at $15. Orders over $125 (before taxes) ship for free. Expedited shipping rates start at $30 and will vary based on your location.
International
We do not take international orders at the time. Please visit Brixton's regional websites if they apply to you:
