We accept unworn, unused merchandise purchased from the Brixton website in its original packaging with tags included for a refund of the product. Original shipping charges are non-refundable. You have 30 days from the ship date to return your goods. If your product was received damaged due to shipping or manufacturing, please call or email our team for assistance.
All returns not subject to damage or manufacturer defect are required to incur a return shipping label cost of 6.50$ which will be deducted from total refund once product is received and processed.
NOTE: Any product that is marked down in our SALE section(s) is not eligible for any refund or exchange. All sales are final.
All Mask Sales Final – No Refunds Or Exchanges
Please allow 5-20 days for your return to process. Returns are credited to the same card or PayPal account used to make your purchase. We’ll send you an email when our team has processed your refund so you know the funds are on the way.
Exchanges are not available for online purchases. If a different size or color is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you'd like.Read More
If you select ground shipping your order will be processed within 1-3 business days before it is shipped. Orders placed with expedited shipping options and international orders will be shipped same-day or the next business day if placed after 12:30 pm. Orders placed during the weekend or on holidays will be processed the next business day.
Once an order has been submitted, a confirmation email will be sent to the email address provided with your order. To cancel an order, please immediately reply to the confirmation email or call 514-670-2237. We cannot guarantee that cancellation will be possible.
Once an order has been submitted, its contents cannot be modified. Please be sure to review the address, email, payment method, and item selections. We cannot modify the colors, styles or sizes of your selections once the order has been confirmed.Read More